After several time consuming unsuccessful tries, I have since abandoned it. Looking back, I was short on time, so I figured I would buy this over-priced solution (throw money at it rather than time). And, even if you do get your XP system to run in the Zinstall Virtual Machine, you will be very disappointed to find out that there are no tools provided to allow you to maintain that Virtual Machine. You are expected to manually dumb down your XP system before attempting to do the transfer. As soon as it finds something that it does not like, it barfs.
But, if you have an advanced video card or any other add-in cards, you will be very disappointed at having spent $149 (Feb 2014) for software that you expected to be able to handle the driver conversions necessary to allow your XP system to run in a Win 7 Virtual Machine because it does not. This Zinstall XP7 software may work for you IF you have a Very Simple XP System using simple motherboard video and you have never put any add-in cards into your XP system.
The customer support while having a 530 area code is definitely eastern indian, and there is a language barrier. I did not create the program they did but it is my fault. The fact is, the product did not work for me and they still refuse to refund, saying it is my fault. What is their solution, to pay and addition 89 dollars to get the premium customer care whereby they would enter into my new computer and attempt to fix and the reinstall it remotely. However, when I went to run the diagnosis on the old computer it would not boot. Great, I ran it on the new, which always upon start cited error code 262. However after trying to open the product they requested that I run the diagnosis on both old computer and new.
It took 9 hours for the program to install and when finished the new computer with Win 8.1 acknowledged the completion by stating it was completely successful. After installing on both the old computer and the new I ran the program as advertised on their web page. I purchase this product from them online which came with no instructions. they do not honor there 100 percent guarantee and in fact they intentionally mislead the purchaser. Of course they aren't going to publish any of these negative reviews.ĭO not purchase this product. I read all the glowing reviews on their website. I will not use Zinstall again and I would not recommend them. The only way he would be willing to reimburse me would be to totally undo everything they had done so I'd have to start from scratch.
He refused no matter how I explained the situation.
I wasn't asking for a full refund, just the extra amount. One would think a company would want us to be happy with their service.
The person was fully prepared to deal with this so it was obvious I wasn't the first person to have a problem with zinstall. I contacted Zinstall to tell them I was dissatisfied and the least they could do is pay back the additional $83 or $87. Then I contacted Carbonite and they were able to download all the files in a very short period of time. Then I found out that they did transfer Word but none of my files were transferred. I was told I'd have to pay an extra $83 or $87 (if I remember correctly) to have one of their techs achieve this. Then I found out that none of my files were transferred There was a hitch with transferring my microsoft home and student word 2007. I chose zinstall and sadly was very disappointed.
I searched for a way of transferring programs and files to my new Windows 10 HP PC. I would never use this product again and would recommend ANY other similar option over this. Subsequently I contacted customer service on numerous occasions to try and get a refund but after initially ignoring my request, they made me run the diagnostic program which showed that I had indeed transferred files (at least half of them in error as I had chosen them to be excluded) so I was not entitled to a refund. Even after doing this (and taking a lot of time to do this) the directories I wanted to exclude were still transferred by this worthless program. God forbid you make a mistake and exit out of this Interface of choosing the directories without saving your work because you will have to start over at the beginning. I then wanted to exclude numerous files from being transferred and I had to do this one file at a time as there is no way to choose more than one file or directory at a time when specifying which files to exclude.
This was not specified when I purchased the program. However, when I got the program I was not able to use the solid state hard drive transfer option because apparently a second non-stolid state hard drive is required to do this. Firstly, I purchased the more expensive version because my new computer contains a solid state hard drive.